YGT Have delayed and delayed on a refund due to our group of 12 golfers from over 5 months ago. We have been promised a refund time and again and then it has never materialised. Bare faced lies and broken promises for month after month. They use lame excuses to try to withhold money owed from their customers and try to have them believe that refunds can’t be processed due to staffing issues and COVID interruption. It is my understanding that the right to a refund is written in UK law. It begs the question what the financial outlook is for this company if they cannot or will not refund their customers? Furthermore this isn’t the first instance of the awful service I’ve experienced either. A few years ago a group of 14 of us booked a trip of lifetime to Portugal and YGT took our money then failed to book any of the courses we’d paid for. Our group organiser then had a mad rush to sort out a load of 2nd rate courses in its place. YGT could not care less once they’ve taken your money. Avoid at all costs. Booking number 30165