Booked a golf trip back in September which was cancelled by YGT for obvious reasons. We had no problem with that and requested our refund. Were told it would be paid back 3 months later which we werent happy with but due to the pandemic we understood and accepted YGT’s offer. We are now 6 months later and still no sign of the refund. Shocking customer service to repeatedly tell us that the refund is coming and then nothing materialises. Promises after promises. It does make me wonder about the financial stability of YGT and if we will ever get our money back They may be able to do all the nice bits booking your golf trip away but God help you if anything goes wrong and you require any sort of refund. In the future I will be staying well clear of YGT and advising anyone I know or come across to do the same I really dont know who these people are giving YGT a 5 Star rating - they must have had a great experience?????? I mean who gives 5 stars on Trust Pilot for a booking experience - exactly - nobody, because lets face it no golf is happening currently so there cant be any 5 star ratings for the experience Anyway, please read all the recent reviews with low star ratings as this is a TRUE reflection of the company and sums up the way that others - not just me have been treated From now on I will be using any other company rather than YGT to book golf trips