Made an initial inquiry for a weekend away in Essex at Stoke by Nayland Hotel, Golf and Spa. When I went back to accept with modifications by not having dinner one evening I was mislead by Glen who told me that the Bed and Breakfast rate was more expensive so it would be best to have the dinner included. When we made further inquiries we were told that in fact Bed and Breakfast was £10 cheaper per person. I felt I had been misled and have received no apologies from the company which we found could not care once they had the money. I hope you read this Darren.