We are due to go on a YGT trip this coming weekend. Unfortunately 3 of our group of 16 now have to attend a funeral and are unable to join us. GT have shown zero sympathy and offered no refund or compensation. I have left numerous phone messages and emails and the guy we are dealing with - Matthew Outram - wont even respond to the. My colleague did reach out to customer services who were equally unsympathetic!. Disappointing as we are a group of 16 who regularly go away on golf trips and we had a bad experience with YGT in the past but thought we would give them a chance - our mistake and we will not be using them again.