The rating would be higher if it was not for the fact that when I initially paid for the holiday on-line and then had a telephone conversation with one of your staff, I was told that the price quoted on the web site was incorrect at £289 per person. I was told that the price should be £315 per person. Thankfully after discussions you agreed that we could purchase the holiday at the quoted £289 price. I do not like the idea that you quote one price on the web site and then you virtually tell me "Take no notice of the price shown, you need to pay more". You managed to retrieve the situation otherwise you could have lost the order.