Was quoted, in writing, a certain price for two of the travelling party. Then when I called to pay was told I had been misquoted and the hotel had given wrong price. Think good customer service would have been to pay at quoted price and hotel should have taken the cost of they had misquoted the agent. All seems very odd.
Then when confirmation came through the wrong days tee times had been booked.
On a positive the the agent on the phone was very helpful and changed the times/days very quickly and was very apologetic about the price mix up
Just disappointed that we had a price and then it changed which was a pain having to explain to everyone else in the party that we had to pay an extra £200 from what we were originally told.
9 years ago
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