As a travel agent myself, i have to say Robert Cooper was brilliant, he made the whole transaction so easy. I gave him a number of questions and he called me back promptly with all the answers. I had to go back to the group to relay these answers and told Robert to call me at 10am so i could give him an answer on whether we were going ahead, this he did to the second. He went all through the itinery and explained the deposits and payments and terms and conditions, also the bonuses we received for booking, and if i had any queries to not hesitate to contact him. I was more than satisfied at the service i received and his personality came through just talking to him, he is a credit to your company. Thankyou.