Similar to the reviews below my party are owed £30K for a group booking to Turkey in early May. I had to make a formal complaint to ABTA to get a commitment from them that they would provide us with a cash refund. We have now been waiting 17 weeks and YGT refuse to answer any e mails or telephone calls. A special mention to one of the Director’s, Ian Purvis, who has been going out of his way to avoid responding to our correspondence. I strongly advise all to find another travel agent for future travel requirements as this one has no moral compass
4 years ago
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