I'm a landlord with 3 properties that I've had with British Gas for around 3 years. I got so sick of waiting anything from 15-40 minutes to have my calls answered, of not having a clue how many times the tenants had called them out and not receiving any information about the boiler servicing.
I rang YourRepair and was answered almost immediately by a human being with intelligence and empathy. He told me that all repair visits, boiler servicing and gas safe certificates are uploaded to my account which I can access whenever I want. The quarterly charge is £13 per property per month for boiler & heating plan 2 (BGas currently charging £12 per property more for the basic boiler only svce) PLUS I get the gas safe certificates included.
I signed up on 2Nov20 and got a call on 3Nov20 wanting to organise the services and certificates. I'm breathing a sigh of relief, my life is about to get a whole lot easier.
4 years ago
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