I had the greatest difficulty getting your on-line application to work. I do not know why. After many frustrating attempts I succeeded but I almost gave up. I tried ringing your help line but was held at position 2 for about ten minutes and eventually gave up and had a final, successful, attempt to take out a contract on-line. I hope this is not an example of the rest of your service but it creates a very bad and worrying impression.
4 years ago
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