Waited in all day for the engineer to service my boiler- no show, on getting hold of the engineer I am told that the job had been cancelled by Your Repair. This is after trying to get this appointment booked, being sent emails to say that I had not responded to phone calls/emails to organise for the service when in fact I had not received any emails apart from the initial welcome ones. Not brilliant service, especially as I am a new customer, I now have to wait for someone to contact me to arrange for another engineer to complete the service. Not holding out much hope