Simple process to set up, quick response to call out but.......
Boiler is part of the package however the one I have isn't covered. My fault for entering the wrong info on sign-up. The rub is that, in addition to the monthly premiums, I had to fork out a £60 excess fee to find out the boiler wasn't covered.
This is where I feel hard done to as the annual boiler service is scheduled in the last month of the annual agreement. Had it been in the first month we would have found out, at greatly reduced cost, that the boiler was excluded.
6 years ago
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