I have been in the dark zone for years. Had a recent meeting with a few bailiffs and decided I needed to reach out for help. I applied online and instantly got a call back. The gentleman I spoke to about the basics was fabulous. I was referred to Jack Taylor and what a gent he is! Nothing is too much for him to help, advise and sort out. I have his direct number for any query or question I think of, he goes above and beyond to help and advise me. I felt so reassured, in control and comfortable in discussing my situation, no judgement was given and it was like talking to a friend rather than feeling it was business and I was a client. Jack reassured me throughout the whole process and it was a relief to know I had been given the help I asked for.