Having felt completely overwhelmed by dealing with my creditors alone as they were confrontational, patronising and lacked understanding or patience, I decided to apply for an IVA, from beginning to end of the process I have been at peace! My advisors were so empathetic and genuinely helpful. Taking the time to understand my past and how this can happen to anyone and reassuring me constantly that there is a way out really gave me hope. I commend their customer service. I’m so happy I took this route and feel confident my life is finally going to turn around!