My experience with YourMobile has been awful, deceptive and pushy sales people, amateur contract management and legally questionable clauses regarding no cooling off period.
Duped into switching from Vodafone after being made to think I had been called by O2 representatives, I switched contacts only to realise upon receiving paperwork what I signed up to.
I cancelled within 48 hours, hadn’t accepted receipt of handset or started my contract - this is when the true nature of the company came to light.
Stressful and constant demanding calls and emails, more pushy letters threatening debt collection - and it hadn’t even been one week from my call.
I’m very happy to be sticking with Vodafone, I feel like I dodged a bullet by cancelling with YourMobile before my contract even began. Even though I had to pay £300 to get out of a contract I never even started, judging by some of the other reviews I have read this seems like the best option for my mental health.
I may be £300 worse off - but I have the peace of mind of knowing that I will never have to deal with Your Mobile ever again.
3 years ago
yourmobile.com has a
2.3
average rating
from
97
reviews