I had to phone to clarify how to measure properly for made to measure curtains. The customer service representative was extremely helpful, going through all of the details. The material I was ordering was a bit on the expensive side (no fault of Yourstylishhome!), and I was offered a very welcome discount. Curtains arrived well before the expected arrival date, were well packaged, and fit perfectly. They look fabulous and have been beautifully made, with good attention to stitching detail. They were still expensive, though!! I wish I could add a photo, but I'm rubbish at doing that sort of thing.