Excellent service, goods delivered very quickly and very well packaged. I had one question regarding the delivery tracking after placing an online order so left a voicemail, out of office hours, and got a prompt call back by which time the items had already arrived. I live on the Isle of Wight and before finding "Your Stylish Home" I had tried ordering the exact same items from what I consider to be a much better known online company, (2.4 mtr Neo oak 35mm dia curtain pole, with black nickel brackets, finials, and tie backs), and although they said they could deliver to my location it became such a problem, after weeks of back and forth I had to look elsewhere. When I ordered from "Your Stylish Home" the process was easy and seamless and I received the goods in perfect condition within a few days. The moral of the story is to avoid "Poles Direct" and order from "Your Stylish Home" especially if you live in the Isle of Wight.