I ordered an item which should take 2-3 days to be delivered and arranged for a tradesmen to put up a curtain pole the day after the latest possible delivery date. It's still not here, I've had to explain to a frustrated tradesmen who has wasted a slot to do other work and when I contact customer services they have no way of tracking the parcel and tell me to contact them if it's not here tomorrow. Not impressed!
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