Purhased 3 rolls of wallpaper at a cost of over £200. The last roll to be applied had different size of pattern so returned and a replacement roll was sent. This one had the same problem. As we could not get a match for the 2 rolls that were already on the wall I requested a refund for the entire order... which customer service manager agreed to. Weeks later still no refund received, then got told they would only be refunding one roll of paper as we didn’t return the first 2. I said they could come and peel the first 2 off the wall because that’s the only way they could be returned. So now have a half finished wall and no funds to replace the paper and to re-pay decorators. Have been told they are unwilling to assist me any further and are no longer replying to emails. Worst customer service treatment I have ever received.