Excellent service. I order the wrong length curtain pole. I contacted them and was advised what to do. I did exactly as instructed, did not accept the pole from the courier, (must admit was a bit worried about that}. Contacted them as instructed after the delivery went away. They ordered the correct pole for me, I paid the slight increment in price, and it arrived a few days later. I can't fault the service that was given to me and would certainly recommend this company.