Scam company! After a lot of hassle they allowed me to sent my package to Spain at my own expenses. Weeks later they wrote me that I got a refund. To my big surprise I see on my credit card statement that they deducted the refund amount from my credit card balance! The whole Zaful "support" circus can start again, they already asked for an official certificate from the bank, showing the deduction, OMG. Please be aware what your dealing with!
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