This company is terrible. AVOID! I purchased x2 pairs of bottoms which firstly looked nothing like the pictures used by Zaful & secondly the sized are far too small (I ordered 3xl for a baggy look, but these just about fit more like a large instead) Alarm bells started ringing when I realised there was no invoice included I'm the parcel. I visited their website to obtain a refund, and upon following their refund link it asks you to fill out a form to get your 'ticket' for a customer service agent to contact you with a return address (weird in itself) but when you click the 'submit' button it comes up as 404 error. I tried about 7 times with the same result. This is when I conceded that this is indeed a scam company and have since had to contact my bank to get my money back. Again, AVOID!!