Completely disgusted; worst customer service EVER Horrible customer service; complicated system to get to anyone; questionable business ethics. 1) Ordered three items; two weeks later had received no notice of when they would ship - had to contact them but it’s almost impossible to get to customer service. 2) Kept telling me that customer service is number one priority and to be patient; said they were shipping one of the three items but I could not track it for a week; 3) Finally admitted that one item I ordered was not available to purchase on their website...what?! 4) Requested a refund and they moved money to my “wallet.” Like I want to purchase anything from them again! You have to specifically request a direct refund within a short time frame that you prefer the refund to come back to you directly. Did that. 5) Refund was promised in 48 hours - it took a week and an elevated complaint to PayPal to get it. 6) Received only a partial refund for the item they didn’t even intend to sell, ship or even have available. Still trying to get the balance. 7) Four weeks after placing order, I received one item. Mediocre quality - but knowing their horrible customer service, can’t imagine returning. 8) Am trying to cancel the third item and get a full refund but guessing I’ll be SOL on that one, too