This is unbelievable. I was so happy to found your site. One friend of mine suggested me your site. She was impressed by your products, your price and the delivery (standard delivery, no taxes) So I wanted to buy also from you. I informed my coworkers and 3 girls made the order (113€ in total, 61€ the first parcel, 32€ the second). I changed the standard delivery to express delivery (to have the order faster and please my coworkers) through the online chat but no one advise me that the standard delivery has no taxes. You did it though when i sent to the online chat and i asked to cancel the second parcel, you advised me not to cancel but to change the delivery to standard for low or none taxes. Why you did n t fo that in in the first place? You knew it..you should take care of your customers then..Now the express delivery asks for 92€ for the first parcel and they would ask the same amount for the second. We chose your company for the low rates. We cannot afford to pay more... If i accept the parcel and open it and try the products you would receive it back and return me the money. But if i won t accept it you will destroy the package?? If the delivery couldn t find me, or if the parcel get lost what it would happen then? So you punish me for my sincere? I am really disappointed. I am 35years old and I buy online all the time. It is the first time something like that happens to me.