Absolutely awful experience with the return policy. Was told that I could only have a partial refund of 30% even though the clothes were still in perfect condition, unworn with tags still on. And I had requested this refund within the 30 day period. No where on the website does it state that a full refund can not be provided, this is incredibly misleading and a huge waste of money! Will never ever order from Zaful again, would rather buy from a normal website where I am able to easily send a parcel back and receive a full refund if I wish it.
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