There is no 0 or below, otherwise, I would give the lowest...Disaster!!! I ordered a pair of jeans, first return policy is very bad, awful..they were stalling me with days, do, this, do that, send us pic. of your product...finally they send me return confirmation and they were saying that will keep sum of money I paid for the product..at the end I paid $13 for return at USPS. Absurd!!! SHAME!!! I shop at H&M, ASOS, Shein, Amazon and many others, this has never happened. Shameful way of riping of people..this is not the way to promote your self. Customers above all!!