I’ve ordered from Zaful many times and every time it came relatively fast. I placed an order February 8th, it was taking forever to come. I had read these reviews and kind of doubted the company although before I had nothing bad to say. I thought I would just wait it out, as some people tried to get their money back and could not, or had really poor service. My order finally arrived on March 13. With coronavirus going on, especially bad in China, I think we all need to be patient - although it is very frustrating. Many sites like this also do have very poor customer service, which is unfortunate but I think waiting it out is your best option.