I placed my oder on the 12 April 2020, two weeks later still it said order ready to be shipped. Throughout the 2 weeks , I have been texting them everyday (maybe 4-5 times a day😣) I ordered before reading the reviews I was just freaked out( couldn’t sleep lol, coz am a student and I ordered with a lot of money) the reviews were just really bad! And their customer service is not really helpful, you basically talking to a robot sometimes but I didn’t give up! They finally told me that they can’t deliver to my country because of PENDEMIC, I then panicked , told them that I want my money back snd it’s very difficult to cancel the order,because it kept giving me error message! So the cancel the order themselves, on the 22 April and they said it will take 14-30 days to reflect on my bank... On the 23 April woke up and my money was in, they refunded me the full amount, which am very happy!it only took on day to refund! But I will never order here again, I have trust issues when it comes to money