I would give this company negative stars if I could. It is set up at every turn to scam customers out of their money. I ordered a few items that took well over the shipping timelines to arrive. As with most online orders, not everything is a keeper. When I went to attempt a return, I discovered that they only have a customer service phone number for people who want to make purchases. You can only submit a return request online, and it takes several days for them to respond. It took many back and forths to be given the instructions to ship items back for a full return (they try to avoid that scenario as much as possible). I mailed them back my returned items, following their instructions, and sent them the evidence that the items have been shipped. And after 30 days of waiting for a refund, I had to message them again to find they are blaming the shipping company for the items having not been returned and will not offer me a refund. It's insane to operate this way on so many levels, the amount of frustration and inability to talk to an actual person to resolve this. Order local, don't deal with this crappy company. It's not worth the headache.