I ordered two watches off zalando when I opened the parcel there were two boxes inside one box containing a watch and the other empty I contacted zalando and asked them for a refund or sent me the watch i paid for they told me there is nothing they can do and I should file a police report I am so annoyed with zalando they basically sold me an empty box for €265 worst online shopping experience ever ill never buy from them again i contacted the European consumer rights to deal with them and get refunded.
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