The single worst customer service experience I have ever suffered through, placed an order to the wrong address rang up a day later and was told it was cancelled and I would be refunded in two days, after the two days I saw my order didn't update so I rang in again only to be told the order had been delivered and my refund would be held to ransom unless I fill in legal forms after having multiple agents be disgustingly rude to me and having had 80 calls hung up on trying to resolve this issue
2 years ago
Zalando SE has a
3.2
average rating
from
200
reviews
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