NEVER BUY ANYTHING FROM ZARA IN STORE AND HAVE IT DELIVERED. Apparently Royal Mail couldn’t deliver because the store assistant didn’t put down my door number, so it was returned to sender. Zara wouldn’t send it again, they said I would have to pay again and wait for a refund. Well I can’t get my money back as their customer service agents are bloody useless, I’m going back a forth messaging them. I’ve come across hundreds of people on their Zara home page with exactly the same problem. Please share this and help me name and shame them. Ann Schofield
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