Have been a happy customer in the past, but will never shop again. I tried to do a return to an order. I got an email saying they would send me a return ticket to attach To my return parcel. I never got one. I finally found the return ticket connected to my account, although it was still not sent to me as stated in the email. I then did the return, but they refuse to accept it as it was by then too late. I have always handled this acc to their routines in the past and never had any issue. I hope it was worth losing a customer.