Say what you want about their customer service, the quality and style of clothes is bar none. I started shopping at Zara when they first opened in 1989 on Lexington Ave in Manhattan. I have pieces from the 80s my kid is wearing now. Mint/if not brand new condition. It’s a shame I can’t post picture here. Most sales ppl these days are a bit rude, but I won’t while that against Zara. Maybe that person was having a bad day.
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