I placed an order online and its been more than a week and I still have not received my order yet! Everytime I call them , they advise me it has been shipped and we will investigate further. Although every time I call them, they promise to call me back with an update, not a single time they have called back. Worst customer service ever! Requested a refund , still have not received it yet. This was the first time I placed an order online with Zara and was the worst experience ever.
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