Customers are not allowed to buy! How rude of them to try! I saw the suit I wanted to buy just inside Zara's window in Highcross, shopping centre in Leicester - and went in to buy it. To my horror, they would not let me try on the only jacket, which matched the skirt, in my size, because it was on their mannequin. They would not take it off the mannequin, even though they had other larger sizes on hangers to put straight on the display immediately, several in a larger size, in fact. A child could have switched the jacket over in less than a minute....but no. They didn't want to do it. Against company policy, they said. I had to leave the shop because they would not let me buy it, because it meant putting a different size of jacket on the mannequin - and that was too much trouble, and against the rules. They were happy for me to try on the skirt, but not the jacket. They were happy for me to buy the skirt, but not the jacket. I'd have to come back, when they had more of the jackets in stock, in my size, because hell would have to freeze over before the one in my size was coming off display! Hello? Which planet are we on? Okay, so Zara don't want their customers to buy their clothes. I didn't. I went somewhere else and bought a similar suit. My friend, who was with me, watched in horror. She won't be shopping in Zara either, in future.