Hi I ordered £400 worth of clothes and it's the first time I have shopped at Zara and the last was not sure about sizing so ordered some items a size up.I never received two items of clothing when I phoned they said they would investigate and get back in touch with me which they never did I had to phone up and was told the warehouse said everything was sent out? As I work in retail my self I'm sure they must be evidence who picked the items and how many was picked on my order....not happy big mistake shopping here,I do not have no complaints about the quality of clothing just they way the who situation was dealt with