I purchased a coat and once home I noticed serveral marks on it. One with black on the collar which was very noticeable , others were stains, one was inside with a factory stamp pointing out the stain. They still sold this reject price to me. They did not refund when I took it back and pointed it out, staff wer rude and embarrassed me In front of everyone and said they would not sell an item like this and I should have inspected it properly. He did t even say thank you and bye. This is the Leicester zara store. Items is sold here of poor quality , inspect the shoes they are not perfect and made glue is dried in places were it's not supposed to.