Have been to a few shops now. Swansea, Oxford Street, Southampton, White City and not one of them provided a half decent customer service. Not one member of staff at the till bothered to greet me and they continued to talk amongst themselves whilst serving. They have all been miserable and unhelpful. They refund policy is farcical changing from place to place. I love the clothes and will always buy off line now. Not worth the effort in store.