I asked to try on a suite they couldn't find my size but asked me to pay for the suite and then they would order it in my size the lady was rude in her manner I asked why do I have to pay for something I cannot see or try on ive never experienced this before no explanation could be given apart from when it comes if u don't like it or still don't fit then u can have a refund so u want my money for a week collect the interest in the hope that it's suitable and it looks right. Day light robbery rubbish customer care and very bad business will no longer shop at zara