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Catherine
Ordered on line in store. Delivered with security tag still fitted. Have arranged collection, waited in two days, no collection. They offered another collection date, three days seriously? Or to email a returns label. We have no printer! So no use. Promised call back from manager, failed to do so. Hung up on phone repeatedly. Am left with unserviceable goods, despite spending our time to reslolve. Complaints system is non existant and staff are very unhelpful. Avoid if at all possible
7 years ago
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Zara has a 2.6 average rating from 979 reviews