Zara claim they delivered my £15.99 top last Saturday. The paack delivery company they use issued Zara a picture of a signature that is alleged to be mine. I’ve not received my top and this company is claiming I signed for the delivery. I’ve bought stuff from Zara over the years - in the last few days I’ve been fobbed off by customer service who continue to claim my case : ID 35301735 is being investigated and that a senior team member will be contacting me - not happened! It’s a disgrace that this conglomerate money making machine can suck up my pittance of £15.99 with no recourse or accountability!!!