Horrible customer service Horrible customer service - I already stop going shops for years. The attitude to customers is horrible - I actually once questioned- why they hiring people who don’t want to work with customers- those people are rude and very unhelpful . I decide to do at least online shopping - that’s was a big mistake. I didn’t receive my parcel for past 4 days - I called them every - we will keep you updated - I didn’t receive any updated so fare . This is last time I will shop in online as well . I believe the owners of Zara have no idea - what kind of people are hired and what they are doing with customer. Go ahead avoid customers - and soon you will loose your company - and actually I wish this will happen soon.