Awful company, just the worst. Had my return 14 days now and no one will help me to get my refund, they just keep repeating that the ‘relevant department’ is looking into it. I literally hate them so much, they have zero respect for their customers and treat you with utter disdain. I’ll never shop here again and I used to spend several hundred per year. Not that that bothers them! Seriously suggest you avoid this company.