Awful customer service by zara I been calling the customer service line they don’t bother at all. I ordered a dress and when I opened my parcel I saw a red trousers !!! Absolutely shocking. The lady said over the phone it takes 15 days for the money to go back in to your account ! Its 5 to 7 working days and when i said its zara responsibility to send a correct item from the first place im not ordering another one she put the phone down.
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