Zara uses this company called Hermes for deliveries which is totally crap. No intimation before delivering .It has been 9 days ,and have not received my parcel yet. There is no contact number of the courier services and you have to call zara for it and zara tells you that it takes them 24-48 hrs to get in touch with the parcel company ( in this age??). Tracking information is rubbish...will never order online again from zara...
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