Croydon store. Massive queues one girl on the till clearly hating her job. Manager walking around pretending to look busy and other staff just folding tops on a table. Asked why you don't put other staff on the till. He just walked off. Black security guard comes to people in the queue and starts being rude to customers saying well if you try to return things in the sale.... I DONT CARE. Seriously. Zara is the worst shop on the high street. Used to love their clothes but they have become poor quality and over priced looking little better than Primark.