Emailed me 25 days later to say they were canceling my policy if I didn’t install their app. App wont work on my phone so i contacted them to cancel a was told id only be refunded 82% minus a £50 fee. Works out they will have charged me 2 and a half months for less than a month. Nothing when i purchased the policy made it clear i needed to have the app. Or that it was a black box type policy that would need a phone on all the time to track my usage. Also worth pointing out, i tried to call them but their lines are not open at the weekend. Managed to sign in with laptop to chat to them but the opperator Callum M could not do a full refund, could not transfer me to a manager who could. I asked him if calling in on Monday would be better but he just kept pasting the same text over and over again. Could not get a straight answer.