Still covered? Doesn’t matter. Zego just wants you to cancel Zego is pushing me to cancel my active policy for no valid reason. I currently hold an annual policy that is still active. I simply requested a change of the insured vehicle – something totally standard for any annual policy – but after more than three weeks of waiting, Zego told me they can’t change the vehicle, and that my only option is to cancel the policy and pay for it. Today I spoke with three different Zego agents, and two of them advised me to cancel my current insurance and take out a new policy, either with another company or even with Zego again. They told me it’s not possible to change the registration number in an active policy, but a new policy is no problem. That clearly suggests this is a repeated tactic used by Zego with customers. When I asked for a concrete explanation, I received vague answers like “based on your profile” or “industry sources,” but no specific clause or reason was ever provided. The chat was then closed abruptly with no option to continue the conversation. I haven’t broken any rules – my policy is valid and in force – yet I’m being pushed to cancel and carry the cost of their internal decisions. I’ve submitted a formal complaint, and if I don’t receive a fair resolution, I will escalate the issue to the Financial Ombudsman Service. ⚠️ Be very careful before trusting Zego. This company does not act transparently or responsibly with its customers.