First, the delivery from the time I placed the order was Outstanding! Especially considering it came from Bulgaria to Dallas, Tx. The tracking system allowed me to know every step of the way…. It literally took around 2 weeks and I did not have expedited shipping. Second the packaging was crazy… the canvas was well protected throughout the journey… it was a chore unpacking it…. but the canvas was well protected and it looked just like the image I ordered… I am extremely satisfied with the price, shipping, product and overall this company as this was my first time ordering from them. I had researched the company and overall I was impressed with what prior customers had written. I’m so very happy and would definitely order from Zellart again